The mobile number used for the booking (so we can confirm the request is from you).
The booking number, if any.
The type of request: delete your data, correct it, or stop messages only.
To verify your identity we may send a code to your registered mobile number. We will never ask you for a verification code over a phone call.
Timeframe
We review the request and reply within 30 days of verifying your identity, and tell you what was deleted.
What gets deleted
Contact and account data.
Notes and optional data you added.
Chat records and booking data that we are not legally required to keep.
What we may keep
We keep the minimum required by law or to protect rights, such as:
Invoices and financial records.
Bookings with outstanding amounts or obligations, such as unpaid fees, wallet credit or an open promissory note.
Data required by the laws of the Kingdom of Saudi Arabia.
If you have wallet credit, we will agree with you on how to settle it before deleting the account.
Stop messages only
If you only want to stop marketing messages or non-essential notifications, ask the same way without deleting your account.
Contact us
MagicRaw Studio · Jeddah, Tahlia Street, Al-Hafni Commercial Center · [email protected]
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BranchCancel bookingCancelling...Change bookingCollectedConnection error.Coupons could not be loaded.Current price {current} SAR · New price {new} SAR · Difference {diff} SARDashboardDateDo you want to cancel this booking? This cannot be undone.Download invoice
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Smart Access
Apple or OutlookGoogle CalendarMap of the studio location
Add to calendarApprove with our teamAre you sure you want to cancel the booking?BackBook againBook nowBook your next session and it will appear here right away.BookedCancellation feeCancellation policyCancelled from the customer accountChange the timeChanges and cancellations follow the studio policy.Choose a reasonContact us on WhatsAppDeliveriesDeliveryDetailsDiscountDownload the invoiceExtrasFinishedFollow the requestHello MagicRaw, I have a question about booking {reference}.Hello MagicRaw, I need help with my account.Hello MagicRaw, I want to cancel booking {reference}.Hello MagicRaw, I would like to approve the quote for request {reference}.In {days}Loading…LocationMessage us on WhatsApp and we will reply quickly.Need help?New requestNo upcoming bookingsNothing was paid for this booking, so there is nothing to refund.Open in MapsPay the remaining balancePay the remaining {amount}Payments and invoicesPoints and couponsProductionProduction requestsProduction requests could not be loaded.ProfileQuoteReason for cancelling (optional)Refunds are handled by the MagicRaw team.Request receivedSent with your delivery linkShooting and productionShooting dayTodayTomorrowView PDFView the quoteWant another time instead?Yes, cancel the bookingYou can change the time up to {hours} before the booking.You get backYou have a remaining balance of {amount} SAR on the booking of {date}You have no production requests yet.Your files and links will appear here when they are ready.Your next bookingChange of plansI found another timeBooked by mistakePriceOther
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